ResLife Portal is an information technology service provider. Headquartered in San Diego, California, we provide a web-based, software-as-a-service residence life management system to our customers ("Services").
Scope of Policy
Information We Collect
ResLife Portal asks for your account information which includes your name, email address, physical address, phone number, and payment information. By voluntarily providing ResLife Portal with your account information, you represent that you own and consent to our use of such personal data.
ResLife Portal may ask for your name, email address, physical address, and phone number. Participation in events, surveys, contests, or subscribing to marketing material is voluntary and you may choose whether or not to participate and therefore disclose this personal data.
At your option, ResLife Portal asks and may collect your name, email address, physical address, and phone number. In addition, we also collect information such as web server logs, internet protocol (IP) addresses, browser type, or other information as part of aggregated data.
How we use your information
ResLife Portal uses the information it collects about you in the following ways:
How we share information
ResLife Portal shares the information it collects about you in the following ways:
You may unsubscribe from receiving promotional or marketing emails from ResLife Portal at any time by using the "unsubscribe" link in the email received, or by emailing us at email@example.com.
With respect to your account information, you may update, correct or delete information that you provided to us by logging into your ResLife Portal account or contacting us at firstname.lastname@example.org.
Collection and use of technical information Cookies
The different types of cookies, web site uses those listed below:
How to disable cookies
ResLife Portal assumes that you consent to the placement of these cookies on your computer by using our website and app/product, unless you specifically disable them in your browser. You can disable these cookies in your web browser with no loss of functionality on our website, but may experience a loss of functionality when using our app/product. This can be done in your browser's Settings menu — use the help function in your browser or on your browser-maker's web site for more information.
Data Storage & Technical information
Garofalo Enterprises Inc., creators of ResLife Portal, are members of the Liquid Web Partner Program.
Data Protection Officer (DPO): Frank Garofalo, 1-888-984-5851, or email@example.com
Your California Privacy Rights
|See Privacy Notice for California Residents below.
We may change our Privacy Notice at any time, in which case we will post the revised Privacy Notice on this website and update the "Last Update" date to reflect the date of the changes. We may also provide notice in other ways, such as by email (if an individual has established an account with us). By continuing to use the Site after we post any such changes, you accept the Privacy Notice as modified.
Questions Regarding Privacy
If you have any questions about this Privacy Notice, our privacy practices, or your dealings with us, you can contact:
ResLife Portal, attn: Privacy Officer
In order to keep your Personal Data as secure as possible, we don't own any servers of our own. Instead, we rely on best-in-class third-party services to store your data more securely than what we would be able to do ourselves.
Here's the list of our vendors we use, and links to their privacy policies:
|Vendor / Product
|Host our system and databases
|Aggregate website visitor statistics
|Customer support ticketing
Effective date: December 31, 2019
This Privacy Notice for California Residents ("California Notice") supplements the ResLife Portal Privacy Notice. It applies solely to ResLife Portal Users, Viewers, and Invitees who live in the State of California ("California Residents"). ResLife Portal adopts this notice to comply with the California Consumer Privacy Act of 2019 and any subsequent amendments ("CCPA"). All terms used in this California Notice have the same meaning as when used in the CCPA.
ResLife Portal collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). In particular, our Website may have collected the following categories of personal information from Users and website visitors within the last twelve months, for the purpose of establishing, maintaining, and supporting the services that we provide through our Website:
ResLife Portal Obtains the Categories of Personal Information Listed Above from the Following Categories of Sources
We may use or disclose the personal information we collect for one or more of the following business purposes:
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing your contract. As a service provider for an educational system, we are still bound by compliance with Family Educational Rights and Privacy Act (FERPA).
We disclose your personal information for a business purpose to the following categories of third parties:
In the preceding twelve (12) months, we have not sold any personal information.
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
You have the right to request that we delete any of your personal information that we have collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
At any time, an authorized representative of your organization may request an export your data to be provided to you and/or for your data to be permanently deleted from our servers, which allows for FERPA compliance.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by reaching out to firstname.lastname@example.org.
Only you, an authorized representative of your organization, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child, but only in accordance with FERPA. You may only make a verifiable California Resident request for access or data portability twice within a 12-month period.
The request must:
We will attempt to respond to California Resident requests in as timely a fashion as possible. In the event of delays over 60 days, we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. Any disclosures we provide will only cover the 12-month period preceding the verifiable receipt of a California Resident's request. The response we provide will explain the reasons we cannot comply with a request, if applicable.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before fulfilling your request.
In accordance with the CCPA's requirements, we will not discriminate against you for exercising any of your CCPA rights.
We reserve the right to amend this privacy notice at our discretion and at any time and will notify you by email or through a notice on our website homepage.