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ResLife Portal, Student and Resident Engagement Platform

An integrated suite of modern student life & residence life modules
Screen captures and illustrations of ResLife Portal
Over 35 modules to combine for your organization

Residents

Core Module

Monitor resident engagement within your housing community, including 1-on-1 interactions with residents.

Program Proposals

Core Module

Track staff member Program Proposals with an approval workflow to their direct supervisors

Program Evaluations

Core Module

Manage staff member Program Evaluations with an approval workflow to their direct supervisors, as well as resident attendance

Resident Milestones

Core Module

Automatically see which residents are most engaged across program attendance and interactions.

Duty Schedule

Core Module

Communicate your staff duty schedule is a centralized location.

Program Categories

Core Module

Track the thematic categories of your residence life community.

Financial

Core Module

Track billing charges for residents.

Room Assignments

Add-On Module

Housing Lottery for returning residents. Housing Selection for incoming students. Temporary Assignments for summer housing and/or auxiliary housing.

Program Models

Add-On Module

Associate specific combinations of thematic categories to zones of residents and staff members. Create sub-categories for student learning outcomes.

Funding Requests

Add-On Module

Option to associate Funding Requests to Program Proposals. Multi-level approval: RA direct supervisor, Supervisor's Manager, and Business Office.

Residence Education

Add-On Module

Assign thematic categories to staff members, with each plan having a specific due date.

Resident Assessments & Surveys

Add-On Module

Send assessments to residents before and/or after programs. Create surveys and polls for residents to gauge their interests.

Duty Logs

Add-On Module

Digitally record Daily Logs and Rounds, as well as Weekly Logs.

Incident Records

Add-On Module

Optimized incident record form for use on mobile web browsers for RA staff. Over 10 convenient reports.

Student Conduct

Add-On Module

Track conduct cases to mediation hearings, along with policy violations and sanctions

Visitor Logs

Add-On Module

Check-in resident visitors. Check-out resident visitors (optional). Track resident visitors frequency.

Packages

Add-On Module

Record receipt of mail/postal packages for residents. Notify residents when a package has arrived.

Roommate Agreements

Add-On Module

Digitally record roommate agreements for your residents.

Room Condition Records

Add-On Module

Monitor room condition records of each resident and their room across move-in and move-out.

Room Lockouts

Add-On Module

Track lockouts by resident and by room.

Maintenance Requests

Add-On Module

Track requests for maintenance submitted by residents and staff.

Staff Mentors

Add-On Module

Track mentorship between staff members and provide a journal for their notes.

In-Services

Add-On Module

Track on-going staff training. Allow staff to submit in-service training, or take attendance of staff at training sessions.

Time Tracker

Add-On Module

Track time for staff members (clock in and clock out).

Equipment Items

Add-On Module

Track equipment items reserved, check-out, and check-in.

Staff Forms

Add-On Module

Create forms for your staff members, with open-ended questions, multiple-choice, checkboxes, and more. Track their responses.

Contact Tracing

Add-On Module

Track identified symptomatic individuals, log their recent contacts, and track follow-ups to evaluate any possible symptoms.

Staff Selection

Add-On Module

Multiple workflows for student applicants of residence life roles. Schedule applicant interviews.

We love ResLife Portal at Coker. Not only is it cost-effective, but it automates so many processes that we used to do by hand. With the help of the ResLife Portal team, we were able to configure it to meet the needs of our campus and our students.

Cole Heatherly, M.ED.
Director of Residence Life
Coker University

Interested?

ResLife Portal makes it easy.

Everyday Management Tools

Take advantage of the easy-to-use tools for your student engagement and resident engagement, to simplify administrative work and collect insights needed to run a smooth operation.

Organized, Compiled Insights

Identify engagement trends and interests to expand and strengthen the impact of the student experience and resident experience. Visualize your student engagement and resident engagement.

Centralized, Streamlined Processes

Common workflows all in one centralized location to increase staff productivity and efficiency, enhanced with real-time analytics.

Web-based access across devices

No apps or software to install. Available to your team, students, and residents through an internet browser across smartphones, tablets, and computers.

Foster a Thriving Community

with ResLife Portal: Mosaic

Powerful, Meaningful Insights

both Qualitative and Quantitative

Focused on Student and Resident Engagement

  • Detailed view of each student to enhance cohesively understanding their personal development
  • Easily view insights and trends on engagement and involvement
  • Set milestones for students and residents to achieve through engagement
  • Take notes from interactions with students, such as intentional 1-on-1 conversations and wellness/mental health conversations.
  • Track Student Learning Outcomes / Objectives,
    using our Program Models: Sub-Categories Add-On Module
Student and Resident Engagement
Program Proposals and Program Evaluations - Track Performance

Programming: Proposals to Evaluations

  • Residence Life staff and student leaders can submit proposals for programs they are planning.
  • Supervisors can review with the ability to approve or return for modifications.
  • After a program has been hosted, staff can easily use the approved program proposal as a starting point for drafting their program evaluation.
  • Program Evaluations may also be submitted for approval without the need of a previously approved program proposal, such as for spontaneous programs.
  • Each residence life staff member and student leaders can track their individual progress towards completing job expectations for programming categories and resident interactions.

Assessments, Surveys & Polls

  • Create surveys and micro-surveys for students
  • Optional pre-assessment and post-assessment surveys
  • Easily create surveys for student and resident feedback on staff, holiday stay over, exam extension requests, room change requests, student club elections, students' emergency details and/or move-out information gathering .
  • Option to send surveys by email or text message (SMS, additional fees apply at $0.10 per SMS)
  • Gather staff performance information through a 360-degree process, automatically combining data from quantitative job performance of programs, assessment surveys, as well as staff member and supervisor questionnaires (in conjunction with Staff Forms Add-On Module).

Resident Assessments is an Add-On Module available for paid subscriptions*.

Assessments, Surveys, and Polls
Staff Selection, Applications, & Interviews

Staff Selection, Applications, & Interviews

  • Flexible to handle applications for resident assistants, student staff, professional staff, and more.
  • Custom create questions for applicants.
  • Digitally record recommendations for each applicant.
  • Manage the process to schedule applicants and interviewers for interviews.
  • Staff Selection workflow to assign candidates to staff placement.
  • Nine (9) convenient, ready-to-use reports to track and manage the application and selection process.
  • Option to notify applicants of their scheduled interview sessions by sending an email or text message (SMS, additional fees apply at $0.10 per SMS)

Learn more about Staff Selection. Staff Selection is an Add-On Module available for paid subscriptions*.

Incident Records

  • Configure incident types, involvement types, and outcomes.
  • Option to mark records as urgent and/or sealed.
  • Ten (10) convenient, ready-to-use reports for Incident Records.
  • Optimized incident record form for use on mobile web browsers for resident assistants.
  • Integrated with Residents module as well as Duty Logs Add-On Module and Visitor Logs Add-On Module.
  • Initiate a Student Conduct Case from an Incident Record (in conjunction with Student Conduct Add-On Module)

Incident Records is an Add-On Module available for paid subscriptions*.

Incident Records
Student Conduct & Mediation

Student Conduct

  • Track Student Conduct Cases, along with policy violations and sanctions
  • Tools for increasing consistency across case situations and policy violations
  • Tools for increasing consistency across case sanctions
  • Schedule mediation hearings
  • Generate letter templates
  • Track student case appeals
  • Nine (9) convenient, ready-to-use reports for Student Conduct Cases.
  • Associate Incident Records to Student Conduct (in conjunction with Incident Records Add-On Module)

Learn more about Student Conduct. Student Conduct is an Add-On Module available for paid subscriptions*.

Room Assignments

Housing Lottery, Housing Selection, & Temporary Assignments
Housing Lottery:
  • Room assignments for returning residents, through either a timeline sequence or tiers, plus digital signatures.
  • Options for Meal Plans, Room Types, and Residence Communities.
  • Includes an optional Automated Lottery Queue triggered (hourly) to advance the lottery queue. Ask about add-on options for increased frequency.
Housing Selection:
  • Optimized for incoming first-year students and transfer students, plus digital signatures.
  • Students can provide housing preference (building & room type), meal plans, and roommate request.
  • Option to enable students to provide online application/deposit payment.
Temporary Room Assignments:
  • Set arrival dates and departure dates for occupants and future holds.
  • Check-In and Check-Out occupants as they arrive and depart.
  • Option to associate occupants to a group, such as for staff associates, summer camps / conferences, and/or overflow housing.
  • Ready-to-use reports to track current occupancy and future availability.
  • Easily generate invoices for groups and/or individual group occupants, with optional online bill pay.

Learn more about Room Assignments. Room Assignments is an Add-On Module available for paid subscriptions*.

Screen captures of Room Assignments: Housing Lottery

Reports and Data Visualization

Insights, Data Analytics, and Data Visualization

  • Over 210 ready-to-use reports (included with all modules and Add-On Modules activated).
  • Automatically receive insights as well as data analytics and data visualization about resident engagement.
  • Staff members are empowered to view real-time reports and data visualization as a representation of their progress towards completing expectations.
  • Administrators can view real-time reports and data visualization of how their staff is performing.
  • Programming Reports are automatically updated as program evaluations are submitted by staff members and approved by their direct supervisors.

Empowering organizations with meaningful insights to be more productive and efficient, with a focus on student and resident engagement.

Interested?

Mobile-friendly screen captures of ResLife Portal

Spend More Time with Your Student & Residents

And let the ResLife Portal do the rest.

Gauge Experience

Monitor Program Funding & Expenditures

  • You have the option to set the yearly funding budget for each staff member, part of the Program Funding Module.
  • As your staff plan programs, they can monitor their remaining balance.
  • Administrators can generate funding reports to see where dollars have been spent.
Tags

Tags

  • Staff can tag program proposals and program evaluations
  • Staff can add tags to Resident records to indicate their interests
  • Management can browse across program proposals, program evaluations, and residents by a combination of tags.
  • My Impact, a special blend of data vizualization to help your staff plan focused on interests of their residents.
Duty Schedule

Duty Schedule

  • Easily create a digital, daily duty schedule.
  • Indicate which staff members are available across multiple buildings during each duty schedule.
  • Staff members can quickly see their upcoming duty schedule.
Calendar of Events

Calendar of Events

  • Allow staff to inform each other of programs and events they are planning through the Calendar Module.
  • At the creation of each program proposal, staff members can opt-in to have the program automatically added to the Calendar, once the proposal is approved.
  • Event Registration (optional): Enable students and staff to register to attend events.
Self-Service

Student / Resident Self-Service

  • Automatically available, no additional set-up or implementation needed.
  • Residents can view their engagement milestones.
  • Enable students to register to attend events.
  • Integrates with other Add-On Modules for room assignments, roommate agreements, maintenance requests, room condition records, book appointments, report concerns/incidents, and more.
  • Mobile-friendly with full functionality through an internet browser across laptops, tablets, and mobile devices.
Resident Rooms of Concern

Resident Rooms of Concern

  • Track notes and mood on rooms, including rooms of concern with a five-level color indicator (Concern, Poor, Fair, Good, Very Good).
  • As soon as a note with a mood set to "Concern" is recorded by a staff member, the staff member's supervisor is sent an email.
  • Generate a report of Rooms of Concern.
  • Track notes and mood on rooms, plus indicate a specific resident (available for paid membership subscriptions).
  • Generate a report of Rooms of Concern, by Resident (available for paid membership subscriptions).
On the Cloud

On the Cloud

  • As a web-based cloud system, ResLife Portal is hosted and delivered over the Internet to your organization.
  • No hardware, software, or dedicated IT personnel needed.
  • Whenever we add new features to the modules you have selected (based on your Membership Subscription plan and add-on options), they are automatically available to your organization.
Security

Security

  • Industry-standard Secure Sockets Layer (SSL) encryption is used to increase security of your data.
  • Two-Factor Authentication (optional for each user account)
  • Single Sign-On (SSO) via Shibboleth, Google Accounts, or Microsoft Azure AD (optional for Paid Membership Subscription Plans)
Reduce Printing

Go Green. Sustainability and Efficiency

  • Reduce the number of documents needed to be printed and go green!
  • Administrators are able to upload documents (file types allowed are: .doc, .xls, .pub, .pdf, .jpg, .png and .gif) to be displayed on the Dashboard as downloadable resources.
  • Website links can also be posted to serve as resources for staff members.
Files and Attachments

Files & Attachments

  • Management can upload resource files to the Dashboard (such as food order forms, purchase order requests, student waiver forms, etc.)
  • Staff can attach files to Program Proposals (such as program fliers, photos, etc.)
  • Staff can attach files to Program Evaluations (such as program fliers, photos, receipts, etc.)

File Management is available for paid membership subscriptions, with an allotted file storage capacity.

ResLife Portal uses an à la carte model to scale with the needs of your organization.
Or, our Inclusive Membership Subscription Plan includes all Add-On modules.
Add-On
Mosaic

Mosaic

  • Mosaic Organizations for formal and informal student organizations and groups
  • Organization Events, with optional event registration
  • Explore lists
  • Organization Collaborations
  • Organization Membership & Access Control

Mosaic is an add-on module available for paid membership subscriptions*.

Add-On
Time-Block Appointment Scheduling

Time-Block Appointment Scheduling

  • Quickly schedule multiple time-block appointments within seconds.
  • Schedule time-block appointments for residents to select their move-in and move-out.
  • Schedule time-block appointments for residents for intentional conversations with their resident assistant.
  • Schedule time-block appointments for residents for dining service, such as to pick-up a boxed lunch.

Time-Block Appointment Scheduling is an add-on module available for paid membership subscriptions*.

Add-On
Resident Move-In

Resident Move-In

  • Minimize in-person contact with digital check-in and move-in.
  • Dynamically generated QRCodes for each resident move-in.
  • Integrates with Time-Block Appointment Scheduling (Note: Time-Block Appointment Scheduling is an add-on module available for paid membership subscriptions)

Beta

Resident Move-In is an add-on module available for paid membership subscriptions*.

Add-On
Messages

Messages

  • Send messages to residents and staff
  • Nudge / encourage residents
  • Integrates with ResLife Portal: Mosaic Organizations to communicate events and announcements out to organization members

Coming SoonBeta

Messages is an add-on module available for paid membership subscriptions*.

Add-On
Funding Requests

Funding Requests

  • Option to associate Funding Requests to Program Proposals
  • Multi-level approval: RA direct supervisor, Supervisor's Manager, and Business Office.
  • Configure Financial Accounts
  • Configure Payment Methods
  • Eight (8) ready-to-use reports to easily monitor Funding Requests

Funding Requests is an add-on module available for paid membership subscriptions*.

Add-On
Visitor Logs

Visitor Logs

  • Check-in resident visitors
  • Check-out resident visitors (optional)
  • Track resident visitors' frequency
  • Desk and Kiosk options available
  • Resident Visitor Requests (optional)
  • Ready-to-use trends reports
  • Option for contactless visitors check-in/check-out
  • Option to notify residents of their visitors by sending an email or text message (SMS, additional fees apply at $0.10 per SMS)

Visitor Logs is an add-on module available for paid membership subscriptions*.

Add-On
Packages

Packages (Mail/Postal)

  • Record receipt of mail/postal packages for residents
  • Notify residents when a package has arrived
  • Parcel Mailboxes for residents and staff
  • Option for contactless mailroom operations
  • Option to notify residents of their mail/postal packages by sending an email or text message (SMS, additional fees apply at $0.10 per SMS)

Packages is an add-on module available for paid membership subscriptions*.

Add-On
Program Models

Program Models

  • Associate specific combinations of program categories to specific residents and staff, using Resident Zones
  • Create sub-categories within thematic categories, which can be used to indicate Student Learning Outcomes / Objectives.

Program Models is an add-on module available for paid membership subscriptions*.

Add-On
Residence Education

Residence Education

  • Assign thematic categories to staff members, each with a specific start date and due date.
  • Weekly view and Timeline view of assigned Curriculum Plans

Residence Education is an add-on module available for paid membership subscriptions*.

Add-On
Contact Tracing

Contact Tracing

  • Over eight (8) new workflows specifically tailored to Contact Tracing
  • Track identified symptomatic individuals, and log their recent contacts.
  • Track case contacts of identified symptomatic individuals.
  • Track daily follow-ups with Case Contacts to evaluate any possible symptoms. Provide your team with a structured, digital procedure for reporting symptoms.
  • Contact Journal: For individuals to take preventative steps to list the places they have been and the people they came in contact with at each place.
  • Automatic reminders for daily follow-ups and daily journal entries by automated email
  • Six (6) ready-to-use reports
  • Option to link Tracing records to resident records, staff members, and/or visitor logs. (Note: Visitor Logs is an add-on module available for paid membership subscriptions)

Contact Tracing is an add-on module available for paid membership subscriptions*.

Add-On
Staff Forms

Staff Forms

  • Create forms for your staff members, with open-ended questions, multiple-choice, checkboxes, and more.
  • Track their responses with automatic reporting
  • Gather staff performance information through a 360-degree process, automatically combining data from quantitative job performance of programs, resident assessment surveys, as well as staff member and supervisor questionnaires (in conjunction with Resident Assessments, an add-on module available for paid membership subscriptions)

Staff Forms is an add-on module available for paid membership subscriptions*.

Add-On
Roommate Agreements

Roommate Agreements

  • Option for our Comprehensive roommate agreement or to create an agreement questionnaire
  • Comprehensive roommate agreement form spans topics from Living Together, Communication, Sleep Hours, Study Hours, Guests, Hygiene, Cleaning, Personal Items, and more.
  • Option for roommate agreements or suitemate agreements
  • Configuration options for residents to create a roommate agreement or for RA staff to create roommate agreements when meeting with their residents.
  • Option for residents to acknowledge the agreement.

Roommate Agreements is an add-on module available for paid membership subscriptions*.

Add-On
Duty Logs

Duty Logs

  • Digitally track Daily Logs and Nightly Rounds from any web-enabled device
  • Associate Daily Logs to Duty Schedule
  • Option to track Weekly Logs from staff members

Duty Logs is an add-on module available for paid membership subscriptions*.

Add-On
Records

Room Condition Records

  • Management can configure condition types and room items (including the damage cost for each item).
  • Staff can add initial room inspections for move-in
  • At the end of the academic term, Staff can perform the move-out room inspections.

Room Conditions Records is an add-on module available for paid membership subscriptions*.

Add-On
Maintenance Request

Maintenance Requests

  • Track maintenance requests from residents and staff
  • Configure your list of maintenance categories
  • Track maintenance accounts
  • Track maintenance outcomes

Maintenance Requests is an add-on module available for paid membership subscriptions*.

Add-On
Records

Room Lockouts

  • Easy-to-use interface to help staff verify resident room for recording a room lockout.
  • Track the occurrences of room lockouts by room.
  • Track the occurrences of room lockouts by resident.
  • Set threshold limits to help with tracking reoccurring room lockouts .

Room Lockouts is an add-on module available for paid membership subscriptions*.

Add-On
Staff Mentors

Staff Mentors

  • Create mentorship pairings between staff members
  • Provide a digital journal for mentors and mentees to log their notes
  • Automatically see a list of programs planned by the pair

Mentors is an add-on module available for paid membership subscriptions*.

Add-On
In-Services

In-Services

  • Track on-going staff training / in-services
  • Allow staff to submit in-service training
  • Take attendance of staff at in-service training sessions

In-Services is an add-on module available for paid membership subscriptions*.

Add-On
Time Tracker

Time Tracker

  • Track staff member clock-in
  • Track staff member clock-out (optional)
  • View time logs per staff member

Time Tracker is an add-on module available for paid membership subscriptions*.

Add-On
Equipment Items

Equipment Items

  • Track equipment items reserved
  • Track equipment items check-out and check-in
  • Configure equipment items list

Equipment Items is an add-on module available for paid membership subscriptions*.

We are regularly working
on new features
and enhancements!

Request a Demo

* excludes the ResLife Portal - Lite Edition paid subscription plan. More information about Add-On Modules.

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