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Introducing

ResLife Portal, the Resident Engagement Platform

An integrated suite of modern residence life modules.
Screen captures and illustrations of ResLife Portal
Over 35 modules to combine for your organization

Residents

Core Module

Monitor resident engagement within your housing community, including 1-on-1 interactions with residents.

Program Proposals

Core Module

Track staff member Program Proposals with an approval workflow to their direct supervisors

Program Evaluations

Core Module

Manage staff member Program Evaluations with an approval workflow to their direct supervisors, as well as resident attendance

Resident Milestones

Core Module

Automatically see which residents are most engaged across program attendance and interactions.

Duty Schedule

Core Module

Communicate your staff duty schedule is a centralized location.

Program Categories

Core Module

Track the thematic categories of your residence life community.

Financial

Core Module

Track billing charges for residents.

Room Assignments

Add-On Module

Housing Lottery for returning residents. Housing Selection for incoming students. Temporary Assignments for summer housing and/or auxiliary housing.

Program Models

Add-On Module

Associate specific combinations of thematic categories to zones of residents and staff members. Create sub-categories for student learning outcomes.

Funding Requests

Add-On Module

Option to associate Funding Requests to Program Proposals. Multi-level approval: RA direct supervisor, Supervisor's Manager, and Business Office.

Residence Education

Add-On Module

Assign thematic categories to staff members, with each plan having a specific due date.

Resident Assessments & Surveys

Add-On Module

Send assessments to residents before and/or after programs. Create surveys and polls for residents to gauge their interests.

Duty Logs

Add-On Module

Digitally record Daily Logs and Rounds, as well as Weekly Logs.

Incident Records

Add-On Module

Optimized incident record form for use on mobile web browsers for RA staff. Over 10 convenient reports.

Student Conduct

Add-On Module

Track conduct cases to mediation hearings, along with policy violations and sanctions

Visitor Logs

Add-On Module

Check-in resident visitors. Check-out resident visitors (optional). Track resident visitors frequency.

Packages

Add-On Module

Record receipt of mail/postal packages for residents. Notify residents when a package has arrived.

Roommate Agreements

Add-On Module

Digitally record roommate agreements for your residents.

Room Condition Records

Add-On Module

Monitor room condition records of each resident and their room across move-in and move-out.

Room Lockouts

Add-On Module

Track lockouts by resident and by room.

Maintenance Requests

Add-On Module

Track requests for maintenance submitted by residents and staff.

Staff Mentors

Add-On Module

Track mentorship between staff members and provide a journal for their notes.

In-Services

Add-On Module

Track on-going staff training. Allow staff to submit in-service training, or take attendance of staff at training sessions.

Time Tracker

Add-On Module

Track time for staff members (clock in and clock out).

Equipment Items

Add-On Module

Track equipment items reserved, check-out, and check-in.

Staff Forms

Add-On Module

Create forms for your staff members, with open-ended questions, multiple-choice, checkboxes, and more. Track their responses.

Contact Tracing

Add-On Module

Track identified symptomatic individuals, log their recent contacts, and track follow-ups to evaluate any possible symptoms.

Staff Selection

Add-On Module

Multiple workflows for student applicants of residence life roles. Schedule applicant interviews.

You can tell ResLife Portal has been designed by those who have lived and worked in housing. This program has allowed us merge so many processes into one location. The RAs and professional can easily track their personal and building program requirements, programming budget, view calendar to avoid program overlaps, track resident participation in programs, submit weekly reports, log duty round reports and record individual student interactions. We love it!!!

Our RAs love how easy ResLife Portal is to use. They can view their program submissions, check their personal programming budget and view what other programs are happening and that's just part of the programming piece. For Customer Service – Customer service is very quick, respectful and personable. I appreciate ResLife Portal is willing to take suggestions to improve an already great program.

Scott Forthofer
Director of Residence Life
MontanaTech

Interested?   Learn about our   Subscription Pricing   or   Request a Demo

ResLife Portal makes it easy.

Everyday Management Tools

Take advantage of the easy-to-use tools for your community and resident engagement, to simplify administrative work and collect insights needed to run a smooth operation.

Organized, Compiled Insights

Identify engagement trends and interests to expand and strengthen the impact of the resident experience. Visualize your resident engagement.

Centralized, Streamlined Processes

Common workflows all in one centralized location to increase staff productivity and efficiency, enhanced with real-time analytics.

Web-based access across devices

No apps or software to install. Available to your team and residents through an internet browser across smartphones, tablets, and computers.

Coming Soon

Foster a Thriving Community

with ResLife Portal: Mosaic

Powerful, Meaningful Insights

both Qualitative and Quantitative

Focused on Resident Engagement

  • Take notes on formal and informal interactions with residents,
    such as intentional 1-on-1 conversations and wellness/mental health conversations.
  • Easily view insights on resident involvement from attendance
  • Set milestones for residents to achieve through engagement
  • Automatically see trends of engagement
  • Track Student Learning Outcomes / Objectives,
    using our Program Models: Sub-Categories Add-On Module
Resident Engagement
Program Proposals and Program Evaluations - Track Performance

Programming: Proposals to Evaluations

  • Residential Life staff can submit proposals for programs they are planning.
  • Supervisors can review evaluations with the ability to approve or return for modifications.
  • After a program has been hosted, staff can easily use the approved program proposal as a starting point for drafting their program evaluation.
  • Program Evaluations may also be submitted for approval without the need of a previously approved program proposal, such as for spontaneous programs.
  • Each residence life staff member can track their individual progress towards completing job expectations for programming categories and resident interactions.

Resident Assessments, Surveys & Polls

  • Create surveys and micro-surveys for residents
  • Link pre-assessment surveys for residents to a Program Proposals
  • Link post-assessment surveys for residents to a Program Evaluations
  • Create move-out information gathering surveys
  • Easily create surveys for resident feedback on staff, holiday stay over, exam extension requests, room change requests, student club elections, and/or students' emergency details.
  • Option to send surveys by email or text message (SMS, additional fees apply at $0.10 per SMS)
  • Gather staff performance information through a 360-degree process, automatically combining data from quantitative job performance of programs, resident assessment surveys, as well as staff member and supervisor questionnaires (in conjunction with Staff Forms Add-On Module).

Resident Assessments is an Add-On Module available for paid subscriptions*.

Resident Assessments
Staff Selection, Applications, & Interviews

Staff Selection, Applications, & Interviews

  • Flexible to handle applications for new resident assistants, returning resident assistants, senior resident assistants, and even, student main office staff.
  • Custom create questions for applications.
  • Digitally record recommendations for each applicant.
  • Manage the process to schedule applicants and interviewers for interviews.
  • Staff Selection workflow to assign candidates to staff placement.
  • Nine (9) convenient, ready-to-use reports to track and manage the application and selection process.
  • Option to notify applicants of their scheduled interview sessions by sending an email or text message (SMS, additional fees apply at $0.10 per SMS)

Learn more about Staff Selection. Staff Selection is an Add-On Module available for paid subscriptions*.

Incident Records

  • Configure incident types, involvement types, and outcomes.
  • Option to mark records as urgent and/or sealed.
  • Ten (10) convenient, ready-to-use reports for Incident Records.
  • Optimized incident record form for use on mobile web browsers for resident assistants.
  • Integrated with Residents module, Duty Logs Add-On Module, and Visitor Logs Add-On Module.
  • Initiate a Student Conduct Case from an Incident Record (in conjunction with Student Conduct Add-On Module)

Incident Records is an Add-On Module available for paid subscriptions*.

Incident Records
Student Conduct & Mediation

Student Conduct

  • Track Student Conduct Cases, along with policy violations and sanctions
  • Tools for increasing consistency across case situations and policy violations
  • Tools for increasing consistency across case sanctions
  • Schedule mediation hearings
  • Generate letter templates
  • Track student case appeals
  • Nine (9) convenient, ready-to-use reports for Student Conduct Cases.
  • Associate Incident Records to Student Conduct (in conjunction with Incident Records Add-On Module)

Learn more about Student Conduct. Student Conduct is an Add-On Module available for paid subscriptions*.

Room Assignments

Housing Lottery, Housing Selection, & Temporary Assignments
  • Housing Lottery: Room assignments for returning residents, through either a timeline sequence or tiers.
  • Housing Lottery: Options for Meal Plans, Room Types, Residence Communities, and digital signatures.
  • Housing Lottery: Includes an optional Automated Lottery Queue triggered (hourly) to advance the lottery queue. Ask about add-on options for increased frequency.
  • Housing Selection: for incoming first-year students and transfer students to provide housing preference (building & room type), meal plans, & roommate request.
  • Temporary Room Assignments: Set arrival dates and departure dates for occupants and future holds.
  • Temporary Room Assignments: Option to associate occupants to a group, such as for staff associates, summer camps / conferences, and/or overflow housing.
  • Temporary Room Assignments: Check-In and Check-Out occupants as they arrive and depart.
  • Temporary Room Assignments: Easily generate reports to track current occupancy and future availability.

Learn more about Room Assignments. Room Assignments is an Add-On Module available for paid subscriptions*.

Screen captures of Room Assignments: Housing Lottery

Reports and Data Visualization

Empowering organizations with meaningful insights to be more productive and efficient, with a focus on resident engagement.

Insights, Data Analytics, and Data Visualization

  • Over 200 ready-to-use reports (included with all modules and Add-On Modules activated).
  • Automatically receive insights as well as data analytics and data visualization about resident engagement.
  • Staff members are empowered to view real-time reports and data visualization as a representation of their progress towards completing expectations.
  • Administrators can view real-time reports and data visualization of how their staff is performing.
  • Programming Reports are automatically updated as program evaluations are submitted by staff members and approved by their direct supervisors.

Some ready-to-use reports include:

  • Resident Report: Total Attendance / Engagement Points by Resident
  • Resident Report: Low Engagement Level
  • Resident Milestones: Leader Board
  • Program Evaluations Report: Monthly Attendance by Program Category
  • Program Evaluations: Pulse Report
  • Program Proposals and Evaluations Report: Monthly Staff Counts
  • Program Categories: Monthly Counts

Interested?   Learn about our   Subscription Pricing   or   Request a Demo

Mobile-friendly screen captures of ResLife Portal

Spend More Time with Your Residents

And let the ResLife Portal do the rest.

On the Cloud

On the Cloud

  • As a web-based cloud system, ResLife Portal is hosted and delivered over the Internet to your organization.
  • No hardware, software, or dedicated IT personnel needed.
  • Whenever we add new features to the modules you have selected (based on your Membership Subscription plan and add-on options), they are automatically available to your organization.
Security

Security

  • Industry-standard Secure Sockets Layer (SSL) encryption is used to increase security of your data.
  • Two-Factor Authentication (optional for each user account)
  • Single Sign-On (SSO) via Shibboleth, Google Accounts, or Microsoft Azure AD (optional for Paid Membership Subscription Plans)
Reduce Printing

Go Green. Sustainability and Efficiency

  • Reduce the number of documents needed to be printed and go green!
  • Administrators are able to upload documents (file types allowed are: .doc, .xls, .pub, .pdf, .jpg, .png and .gif) to be displayed on the Dashboard as downloadable resources.
  • Website links can also be posted to serve as resources for staff members.
Gauge Experience

Monitor Program Funding & Expenditures

  • You have the option to set the yearly funding budget for each staff member, part of the Program Funding Module.
  • As your staff plan programs, they can monitor their remaining balance.
  • Administrators can generate funding reports to see where dollars have been spent.
Tags

Tags

  • Staff can tag program proposals and program evaluations
  • Staff can add tags to Resident records to indicate their interests
  • Management can browse across program proposals, program evaluations, and residents by a combination of tags.
  • My Impact, a special blend of data vizualization to help your staff plan focused on interests of their residents.
Duty Schedule and Calendar of Programs

Duty Schedule and Calendar of Events

  • Create a digital duty schedule. For each building, indicate which staff members are available during each night of duty.
  • Allow staff to inform each other of programs and events they are planning through the Calendar Module.
  • At the creation of each program proposal, staff members can opt-in to have the program automatically added to the Calendar, once the proposal is approved.
  • Event Registration (optional)
Resident Rooms of Concern

Resident Rooms of Concern

  • Track notes and mood on rooms, including rooms of concern with a five-level color indicator (Concern, Poor, Fair, Good, Very Good).
  • As soon as a note with a mood set to "Concern" is recorded by a staff member, the staff member's supervisor is sent an email.
  • Generate a report of Rooms of Concern.
  • Track notes and mood on rooms, plus indicate a specific resident (available for paid membership subscriptions).
  • Generate a report of Rooms of Concern, by Resident (available for paid membership subscriptions).
Files and Attachments

Files & Attachments

  • Management can upload resource files to the Dashboard (such as food order forms, purchase order requests, student waiver forms, etc.)
  • Staff can attach files to Program Proposals (such as program fliers, photos, etc.)
  • Staff can attach files to Program Evaluations (such as program fliers, photos, receipts, etc.)

File Management is available for paid membership subscriptions, with an allotted file storage capacity.

Add-On
Time-Block Appointment Scheduling

Time-Block Appointment Scheduling

  • Quickly schedule multiple time-block appointments within seconds.
  • Schedule time-block appointments for residents to select their move-in and move-out.
  • Schedule time-block appointments for residents for intentional conversations with their resident assistant.
  • Schedule time-block appointments for residents for dining service, such as to pick-up a boxed lunch.

Time-Block Appointment Scheduling is an add-on module available for paid membership subscriptions*.

Add-On

Mosaic

  • Organizations
  • Organization Events
  • Organization Membership & Access Control

Mosaic is an add-on module available for paid membership subscriptions*.

Add-On
Duty Logs

Duty Logs

  • Digitally track Daily Logs and Nightly Rounds from any web-enabled device
  • Associate Daily Logs to Duty Schedule
  • Option to track Weekly Logs from staff members

Duty Logs is an add-on module available for paid membership subscriptions*.

Add-On
Residence Education

Residence Education

  • Assign thematic categories to staff members, each with a specific start date and due date.
  • Weekly view and Timeline view of assigned Curriculum Plans

Residence Education is an add-on module available for paid membership subscriptions*.

Add-On
Program Models

Program Models

  • Associate specific combinations of program categories to specific residents and staff, using Resident Zones
  • Create sub-categories within thematic categories, which can be used to indicate Student Learning Outcomes / Objectives.

Program Models is an add-on module available for paid membership subscriptions*.

Add-On
Funding Requests

Funding Requests

  • Option to associate Funding Requests to Program Proposals
  • Multi-level approval: RA direct supervisor, Supervisor's Manager, and Business Office.
  • Configure Financial Accounts
  • Configure Payment Methods
  • Eight (8) ready-to-use reports to easily monitor Funding Requests

Funding Requests is an add-on module available for paid membership subscriptions*.

Add-On
Roommate Agreements

Roommate Agreements

  • Comprehensive roommate agreement form spans topics from Living Together, Communication, Sleep Hours, Study Hours, Guests, Hygiene, Cleaning, Personal Items, and more.
  • Configuration options for residents to create a roommate agreement or for RA staff to create roommate agreements when meeting with their residents.
  • Option for residents to acknowledge each section of the agreement.

Roommate Agreements is an add-on module available for paid membership subscriptions*.

Add-On
Records

Room Condition Records

  • Management can configure condition types and room items (including the damage cost for each item).
  • Staff can add initial room inspections for move-in
  • At the end of the academic term, Staff can perform the move-out room inspections.

Room Conditions Records is an add-on module available for paid membership subscriptions*.

Add-On
Contact Tracing

Contact Tracing

  • Over eight (8) new workflows specifically tailored to Contact Tracing
  • Track identified symptomatic individuals, and log their recent contacts.
  • Track case contacts of identified symptomatic individuals.
  • Track daily follow-ups with Case Contacts to evaluate any possible symptoms. Provide your team with a structured, digital procedure for reporting symptoms.
  • Contact Journal: For individuals to take preventative steps to list the places they have been and the people they came in contact with at each place.
  • Automatic reminders for daily follow-ups and daily journal entries by automated email
  • Six (6) ready-to-use reports
  • Option to link Tracing records to resident records, staff members, and/or visitor logs. (Note: Visitor Logs is an add-on module available for paid membership subscriptions)

Contact Tracing is an add-on module available for paid membership subscriptions*.

Add-On
Visitor Logs

Visitor Logs

  • Check-in resident visitors
  • Check-out resident visitors (optional)
  • Track resident visitors' frequency
  • Desk and Kiosk options available
  • Resident Visitor Requests (optional)
  • Ready-to-use trends reports
  • Option to notify residents of their visitors by sending an email or text message (SMS, additional fees apply at $0.10 per SMS)

Visitor Logs is an add-on module available for paid membership subscriptions*.

Add-On
Staff Forms

Staff Forms

  • Create forms for your staff members, with open-ended questions, multiple-choice, checkboxes, and more.
  • Track their responses with automatic reporting
  • Gather staff performance information through a 360-degree process, automatically combining data from quantitative job performance of programs, resident assessment surveys, as well as staff member and supervisor questionnaires (in conjunction with Resident Assessments, an add-on module available for paid membership subscriptions)

Staff Forms is an add-on module available for paid membership subscriptions*.

Add-On
Packages

Packages (Mail/Postal)

  • Record receipt of mail/postal packages for residents
  • Notify residents when a package has arrived

Packages is an add-on module available for paid membership subscriptions*.

Add-On
Maintenance Request

Maintenance Requests

  • Track maintenance requests from residents and staff
  • Configure your list of maintenance categories
  • Track maintenance accounts
  • Track maintenance outcomes

New

Maintenance Requests is an add-on module available for paid membership subscriptions*.

Add-On
Records

Room Lockouts

  • Easy-to-use interface to help staff verify resident room for recording a room lockout.
  • Track the occurrences of room lockouts by room.
  • Track the occurrences of room lockouts by resident.
  • Set threshold limits to help with tracking reoccurring room lockouts .

Room Lockouts is an add-on module available for paid membership subscriptions*.

Add-On
Staff Mentors

Staff Mentors

  • Create mentorship pairings between staff members
  • Provide a digital journal for mentors and mentees to log their notes
  • Automatically see a list of programs planned by the pair

Mentors is an add-on module available for paid membership subscriptions*.

Add-On
In-Services

In-Services

  • Track on-going staff training / in-services
  • Allow staff to submit in-service training
  • Take attendance of staff at in-service training sessions

In-Services is an add-on module available for paid membership subscriptions*.

Add-On
Time Tracker

Time Tracker

  • Track staff member clock-in
  • Track staff member clock-out (optional)
  • View time logs per staff member

Time Tracker is an add-on module available for paid membership subscriptions*.

Add-On
Equipment Items

Equipment Items

  • Track equipment items reserved
  • Track equipment items check-out and check-in
  • Configure equipment items list

Equipment Items is an add-on module available for paid membership subscriptions*.

Add-On
Resident Move-In

Resident Move-In

  • Minimize in-person contact with digital check-in and move-in.

Beta

Resident Move-In is an add-on module available for paid membership subscriptions*.

Add-On
Messages

Messages

  • Send messages to residents and staff
  • Nudge / encourage residents
  • Integrates with ResLife Portal: Mosaic Organizations to communicate events and announcements out to organization members

Coming SoonBeta

Messages is an add-on module available for paid membership subscriptions*.

We are regularly working
on new features
and enhancements!

Request a Demo

Interested?   Learn about our   Subscription Pricing   or   Request a Demo

* excludes the ResLife Portal - Lite Edition paid subscription plan. More information about Add-On Modules.

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May 2021: Trends Report

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